We know, sometimes we mess up
If there’s any issues with the order, please contact us at [email protected]. We are happy to make things right for you.
Return Request Window
We have a 28-day return policy, which means you have 30 days after receiving your item to request a return or exchange.
For orders placed during the holiday season we are happy to accept returns and exchanges through January 31st.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. You’ll also need the receipt or order number.
How To Request a Return
To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected]
What qualifies for a refund?
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.
We can’t accept returns when:
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Lost package
Late delivery
Exchange and Replacement
Although we are unable to offer exchanges request for different sizes and colors, we can send you a replacement if there’s issues with the product or printing.
Please send us an email at [email protected]. Please include your order number and photos of the defective product.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.